Contact us

Helpful pages

Plants should bring joy and calm. If you have any questions about plants, you may find answers in our Plant A-Z section, and our FAQs covers most of the main questions we get asked about delivery and returns. If you have any questions about how to fit your plant to a pot, you should find the answer in our potting guide. 

Email us 

If you can't find what you're looking for, please drop us an email on hello@bloomboxclub.com and we'll get back to you as soon as we can. We aim to get back to all customers within 48 hours, and get back to most customers within 24 hours.  

Customer service opening hours

Monday to Friday (excluding bank holidays): 9am to 5pm. 

Partnerships & marketing collaborations

If you're a brand, a blogger or an individual who wants to work with us, we'd love to hear from you! Email partnerships@bloomboxclub.com with what you have in mind and we'll get back to you shortly. Please do not use this email address for customer queries as they will not be answered.